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Get in touch

We're here to help with any questions about NannyKeeper or nanny payroll in general.

Email Support

For general questions and support

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FAQ

Quick answers to common questions

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Agency Partners

Co-branded contracts and commissions for your agency

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We read every message

Our support team is available Monday through Friday, 9am–5pm PST. We'll get back to you as soon as we can.

What we can help with

Here are some common reasons people reach out

Account & billing questions

Help with your subscription, payments, or plan changes

Getting started

Guidance on setting up your account and adding employees

Tax questions

General questions about nanny taxes and how NannyKeeper calculates them

Technical issues

Something not working as expected? Let us know

Agency partnerships

Co-branded contracts, commissions, and partner onboarding

Note: We can't provide personalized tax advice. For questions specific to your situation, please consult a tax professional.

New to NannyKeeper?

If you're considering NannyKeeper for your nanny payroll needs, we'd love to help you get started. Try our free calculator to see what you'd owe in taxes, or sign up for free to start tracking payments.