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Reviews

What NannyKeeper customers actually say

Every quote on this page is from a real customer, written in their own words, with permission to publish. Nothing here was solicited with an incentive. Every quote is dated. Where customers asked to stay anonymous or use only a first name, we honor that.

A note from Alex, founder

The reviews on this page aren't curated by a marketing team — they're replies and survey answers from people who use the product for their nanny, housekeeper, or senior caregiver. I asked their permission to share what they wrote, and I'm sharing it as they wrote it.

If you want my side of the story, the founder letter is the long version.

— Alex, founder of NannyKeeper · LinkedIn

Featured customer

“NannyKeeper has been a Godsend.”

NannyKeeper has been a Godsend! It clearly laid out everything that I had to process and complete and it did it in a way that eased all the anxiety I had starting this up. It's already provided a lot of value, but I'm sure it'll pay for itself when it's tax season. No other service was as affordable or as communicative as this one. For real, it's been a great experience.

What people are saying

In their own words

NannyKeeper is an excellent, economical service that helps you efficiently manage your household employees, ranging from nannies to senior caregivers.

Beyond providing seamless household payroll and tax preparation services, NK has a robust set of helpful resources to guide new and experienced household employers. This includes an extensive range of FAQs that cover the household employer basics to IRS regulations and all 50 states' related tax laws.

As intuitive and as easy as NK is to use, it's their extraordinary customer support that sets them apart. From elementary questions to more complex issues, NK's support team is quick to respond with the relevant answers and resolutions. NannyKeeper is a great partner.

Verified customer

Senior-caregiver employer · Boston, MA

Works really well once everything is set up and it's a reasonable cost.

Larry W.

Paid customer · NPS survey response

Not having to worry about figuring out the math is very helpful.

Verified customer

Paid customer · NPS survey response

I am very thankful you created this! Awesome product!

Brandon Buttler

Household employer · Georgia

I appreciate NK's straightforward UI and your hands-on support even more.

Verified customer

Senior-caregiver employer · Boston, MA

I appreciate all of your efforts in developing NannyKeeper and making it available to others. Your service, support, and responsiveness are excellent and much appreciated.

Verified customer

Senior-caregiver employer · Boston, MA

Quotes are reproduced verbatim with light copy editing only (e.g., obvious typos). Every customer above gave explicit permission to be quoted in the form shown here.

Beyond the testimonials

What NannyKeeper actually is

Reviews tell you how it feels to use NannyKeeper. Here's how it's built.

Follows IRS Pub 926 and 15-T

Every withholding, FICA, FUTA, and Schedule H calculation follows the published IRS guidance for household employers. All 50 states plus DC.

Delaware C-Corp via Stripe Atlas

NannyKeeper is incorporated in Delaware through Stripe Atlas, and all customer payments are processed by Stripe.

Direct deposit via Stripe Connect

Nanny direct deposit runs on the same payment infrastructure used by Lyft, Shopify, and DoorDash for paying their contractors.

Encrypted in transit and at rest

All traffic runs over HTTPS. SSNs, EINs, and bank account numbers are additionally encrypted at the field level with AES-256-GCM. Two-factor authentication (TOTP) is available on every account.

Reading reviews of NannyKeeper's competitors too?

We wrote honest, side-by-side comparisons against HomePay, Poppins Payroll, GTM Payroll, SurePayroll, Paychex, and others. They cover pricing, what's included, what's missing, and where we lose.

See the comparisons

Common questions

Before you trust us with your nanny's payroll

Is NannyKeeper a real, legitimate company?

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Yes. NannyKeeper is a Delaware C-corporation, incorporated through Stripe Atlas. Payments are processed by Stripe, and the company has been paying out customer direct deposits via Stripe Connect since 2025.

Are these reviews verified?

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Each quote on this page is paired with the date it was written and the channel it came from (an email reply, a survey response, or a written testimonial submitted for this page). Every customer gave explicit permission to be quoted, and we honor anonymity requests for customers who asked not to be named.

How much does NannyKeeper cost compared to the big payroll services?

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NannyKeeper starts at $10/month (Starter) or $18/month (Plus, with direct deposit). HomePay and GTM Payroll typically charge $75/month or more for a single nanny. The math is on the pricing page — and on every customer comparison post in our blog.

What happens if I have a problem and need help?

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Email hello@.... Customer testimonials on this page consistently call out support as one of the things that surprised them.

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